Information technology has always played a central role in controlling. The introduction of ERP systems, for example, unburdened controllers and let them develop into business partners. The latest innovations in IT could have a similar positive effect. Huge quantities of data, ranging from spreadsheets to film, are available as a basis for making critical management decisions. The potential of social media as well as real-time access to company data from anywhere in the world are other significant developments affecting both individuals and organizations.
Interestingly, organizations are still a long way from implementing these trends. In September 2014, the 2nd WHU Controller Panel study on "The Future of Controlling" showed that real-time mobile access to detailed information still remains an exception rather than the norm for managers. However, expectations are that it will be available in more than one in three companies by 2019. Three-quarters of controllers consider mobile data access to be possible by that date; almost 60 percent expect their managers to have real-time data access. Clearly, these trends will have repercussions for controllers and their responsibilities. The following three scenarios are conceivable:.